Here are some Frequently Asked Questions:
Q. What makes City Street's DJs worth your investment?
A. Finding professional services that will listen to your ideas and offer suggestions based on their expertise is essential to planning and experience the best reception ever! Making your vision a reality is exactly what we specialize in. Your investment in City Street's DJs will provide you with a fresh look supported by experience!As you look into different entertainment services, you will soon find thatbthere are many options. If you are looking for a DJ that is highly professional, energetic and polished, presented on a system that will compliment your efforts in providing a beautiful setting, then City Street's DJs is your answer. The investment that you make in City Street's DJs will be a reflextion of expertise and quality.
Q. Can we choose the music to be played at our event?
A. You'll be amazed at how flexable we are when it comes to music selection! That's because our experience has taught us that keeping the dance floor packed is influenced by many factors, including the order and style in which the songs are played, the way songs are mixed together, and DJ interaction. We've had clients that have chosen every song for the entire event and others that have left the music selection completely up to us. Our recommendation is to provide us with a list of "must play" songs and a list of "play if possible" songs. This will leave plently of room for requests from guests and DJ sections. You may also stipulate that we not take requests from your guests - that's completely up to you. We will try to accommodate requests that fit into your guidelines and the time that we have to play them. Most importantly, have fun and select music you want to hear and dance to. After all, It's your event!
Q. Can we have a "do not play" list?
A. Sometimes your "do not play" list is equally important or more important than the "request list" itself! Rest assured that if a guest requests a song that is on your "do not play" list, it will not be played. Please keep in mind that your taste in music will most likely differ from that of your guests.
Q. Can I see you DJ at another event?
A. Unless it is a public event, unfortunately, we do not allow this due to privacy of the events. we would never bring other potential clients to your memorable night either.
Q. Do you hang any banners or other advertisements?
A. Absolutely not! We respect your efforts to provide a beautiful setting for your reception. We will never attempt to make your event an advertising campaign for our company.
Q. Do you provide a contract?
A. Absolutely. Our contract is straight forward and written so that you understand the terms before signing. With the contract you can be assured that there will be no hidden charges or surprises at your event. The signed contract and first payment officially reserves your date. You will receive a copy with all signatures for your records. If you have any questions or concerns about the terms, just ask!
Q. What ste the payment terms of your service?
A. The first payment of $200.00 along with a signed contract will secure our services. A payment schedule will be determined based on the services provided.
Q. Do you accept credit cards?
A. Yes. We gladly accept your credit card for your payments. We accept Mastercard, Visa, Discover and American Express. In addition to credit cards, we accept checks and cash payments.
Q. Do you accept gratuities?
A. We accept gratuities and they are welcome if you are satisfied and we have exceeded your expectations with our DJ services.
Q. Do you take breaks?
A. No. From the moment we arrive at your reception site until the moment your guest and you dance the last dance, we will be working and paying attention to your reception.
Q. Will there be additional charges for set-up and break-down?
A. All packages include set-up and break-down; there will be no surprise charges at the end of your event!
Q. Will you work with our wedding coordinator?
A. Absolutely! Anything we can do to assist them will be done with the utmost cooperation and respect.
Q. We do not have a wedding coordinator; will you work with our other wedding vendors?
A. Yes, we will and we want to work with them! By coordinating all of the events from your arrival to your send off, we'll coordinate everything we do with all of your vendors.
Q. Do you travel and work throughout the Chicago land area?
A. Yes, We work throughout the Chicago area (in the city and suburbs). Tell us where you are planning your event and we'll be there.
Q. Do you use professional DJ equipment and sound systems?
A. Yes, We use the latest technology and professional sound equipment for everything; from computer driven sound and lighting systems to the methods that we transport our equipment. We take our equipment very seriously and it delivers the highest quality sound, presentation and reliability.
Q. Will you provide an emergency back up system? What if soething doesn't work right?
A. Yes, Even though our equipment is maintaiined and updated frequently, we still bring professional back up equipment to every event. We also have a solid back up plan for our services. Our reputation for providing excellent entertainment without any reliability issues is no accident.
Q. Are you Insured?
A. Yes, we are fully-insured> we carry $1,000,000 Liability Insurance. Not only is this insurance coverage in place to protect both City Street's DJs and you, many of the Chicago area venues are requiring proof of insurance from DJs. A certificate of insurance can be provided to your venue upon request.
Q. Can you help us with announcements?
A. Yes! It's our pleasure to act as your Emcee making your announcements and/or introductions with professionalism, style and elegance!
Q. How will you be dressed?
A. We will be dressed in appropriately for your event. During our consultations, you may request any apecial requirements that you may have.
Q. Do you provide hand held, wireless microphones?
A. Yes, we provide 4 hand held, wireless microphones
Q. How early will you be at our site to setup?
A. We arrive early for every event so we can be fully set-up and in place well before your first guests arrive. Normally 2 hours prior to your event.
Q. Do you allow request from our guests?
A. Absolutely! provided that the requests are consistent with you plans (as discussed in our planning sessions). We welcome song requests from your guests and we'll do our best to make sure we work in any requests that they make while at your event.
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